Delivery

DELIVERY INFORMATION

FREE DELIVERY ACROSS LOUGHBOROUGH

MINIMUM SPEND FOR FREE DELIVERY IS £10 

ORDERS OVER £18 IN OTHER AREAS £2.00 DELIVERY CHARGE

 

When will I receive my order?

We deliver during the week days only and your order will be with you the next working day.

To place an order, you should order BEFORE 3 PM so that you receive your order the following day between

PLEASE NOTE: If you place your order on Friday, since we do not deliver on weekends and we are closed on Mondays, your delivery will NOT be dispatched until Tuesday and therefore will be delivered to you on Wednesday.

A signature is required on delivery. If you think you may not be in to receive delivery, please specify any special instructions to the Salims team i.e. leave with a neighbour by calling us on +01509 213200

We specifically request customers to be at their delivery address to receive their goods on the day they are informed they will receive it. If no one is available to accept delivery or if goods become unsuitable as a result of non-delivery we cannot accept liability and customers may face a re-delivery charge at the discretion of the courier company.

The courier will leave a “calling card” at the recipient address and it then becomes the recipient’s responsibility to contact the courier company to re-arrange a suitable delivery time and date or may otherwise collect the delivery goods from the relevant depot.

If you know your recipient is not at home during working hours, we do recommend that we deliver to a business address. Orders placed after 3pm are dispatched the next day for customers to receive the day after. Orders placed before 1pm on a Friday will be delivered the following Wednesday between 8am and 6pm.


What are the delivery charges?

FREE DELIVERY ACROSS LOUGHBOROUGH

MINIMUM SPEND FOR FREE DELIVERY IS £10 

ORDERS OVER £18 IN OTHER AREAS £2.00 DELIVERY CHARGE

 

Returns Policy

We want you to be totally satisfied with the order you receive from Salims. In the unlikely event your goods are damaged in any way or you have received an incorrect order, please contact us by phone(0)1509 213200 where we will be happy to credit the appropriate amount.